We generally do not offer refunds once a course is purchased, as this can enable piracy and hurts our small platform. If uncertain about a course, please do not purchase it and contact us first so we can determine if it is suitable. If you purchase a course and then have issues without reaching out to us beforehand, we unfortunately cannot help after the fact. However, for any concerns raised prior to purchase, we will work to find solutions on a case-by-case basis. While we aim for open communication and high quality at fair prices, refunds cost us processing fees and hurt our teachers, potentially raising prices. Our goal is your success while respecting our limitations as a small provider. Please contact us with any questions before purchasing so we can ensure the courses meet your needs. See more here.